Shipping policy

Thank you for choosing ondaecollections! We are dedicated to providing you with a seamless and enjoyable shopping experience. Please familiarize yourself with our shipping policy for orders within the United States.

1. Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) upon receipt of full payment.
  • A confirmation email with tracking details will be sent once your order has been shipped.

2. Shipping Rates:

  • Enjoy our free shipping for standard shipping on all orders within the United States.
Order cutoff time
5:00 pm (GMT-06:00) Central Standard Time

3. Estimated Delivery Time:

  • Standard Shipping: 3-4 business days.

All Tax are calculated during checkout

4. Shipment Confirmation & Order Tracking:

  • Upon dispatch, a shipment confirmation email containing your tracking number(s) will be sent. Tracking information becomes active within 24 hours.

5. Shipping Address Accuracy:

  • Please ensure accurate shipping information during checkout. ondaecollections is not responsible for orders delivered to incorrectly provided addresses.

6. Shipping Carriers:

  • To ensure reliable and timely delivery, we partner with reputable carriers such as USPS, UPS, and FedEx.

7. Delays:

  • ondaecollections is not liable for delays caused by adverse weather conditions, customs clearance, or unforeseen circumstances.

8. International Shipping:

  • Currently, we only ship within the United States. International shipping services are not available at this time.


    If you have any questions or concerns regarding your order's shipping, please reach out to our customer support at 

    Contact Information

    Available from 9 am to 5 pm  everyday (GMT-06:00) Central Standard Time

    Phone number: 5172150595

    Email: ovh@ondaecollections.com

    Physical address: 21700 Greenfield Road, #425, Oak Park MI 48237, United States

    Thank you for being a valued customer at ondaecollections! We appreciate your trust in our services.